Job Description
The Role
Liberty Science Center (LSC) is seeking a creative and skillful Exhibit Technician. The primary focus of this position is on the daily care and upkeep of all exhibitions featured at LSC. This role will also include fabrication, installation, and maintenance of in-house, traveling and off-site exhibitions. Ideal candidates will be required to diagnose, troubleshoot and research successful solutions for exhibit carpentry, electrical, mechanical and computer issues.
The Exhibit Technician reports to the Senior Manager of Exhibit Services.
What You’ll Bring
You take pride in providing exceptional customer service. A skilled problem-solver and communicator, you are able to work just as well collaboratively as you do independently. You have a thorough understanding and knowledge of electrical, mechanical, computer hardware/software, carpentry, and AV systems.
What You’ll Do
Exhibit Technician will:
Responsible for daily operations of all Liberty Science Center’s exhibits, including daily start-up and shut-down, and ensuring all exhibits are operationally functional during all times the building is open to the public, including evening and private events
Responds to daily calls from the front line exhibit floor staff and volunteers regarding assistance with exhibit operation and maintenance issues
Troubleshoots electrical and mechanical problems down to the component level to determine root cause of issue and recommend corrective action
Operates oscilloscopes, generators, meters, hand & power tools; service & test computers, and understands their use and function
Develops, tests, implements, evaluates and tracks preventative maintenance programs for exhibits
Provides support for in-house fabrication and outside firms in the installation/dismantle of Liberty Science Center exhibits
Maintain record keeping of exhibit files, histories and inventory
Establish preventive maintenance schedule, that includes cleanliness of electronic components environment
Utilize mechanical drawings, schematics, and product manuals towards repair and maintenance of exhibit components
Maintain a clean, organized, and safe work environment.
Observe safety and risk management procedures in public areas and work spaces
Other responsibilities, as needed
Preferred Knowledge, Skills, and Abilities
Knowledgeable in the use of basic carpentry techniques, hand tools, power tools, basic electrical wiring and lighting, paints and adhesives, and associated safety practices
Ability to read and understand schematics and product & maintenance manuals
Strong troubleshooting and problem-solving skills on electrical, mechanical, and computer components
Experience with model railroads is a plus
Excellent verbal and written communication skills
Ability to juggle multiple projects while ensuring quality of work
Ability to work in a fast-paced environment, able to analyze situations responding quickly to deliver effective solutions
Strong organizational skills
Preferred Qualifications and Experience
College degree or equivalent education (technical or trade school) required
Requires at least 2 years in computer diagnostics, mechanics, fabrication work, carpentry, metal work, lighting and/or electrical work
Knowledge and experience with shop equipment
Ability to read, analyze and interpret design circuit diagrams, schematics, shop/fabrication drawings, and standard business documents.
Ability to write reports, business correspondence, and procedural guides.
Ability to effectively present information and respond to questions from co-workers and the public
Work Culture at a Glimpse
LSC prides itself on fostering a culture that enables all employees to experience a sense of pleasure, passion, and purpose while in the workplace. We believe in embracing and driving change, inspiring fun and learning, and creating a positive and family-friendly team spirit. Our differences as individuals (race, gender, age, cultural heritage, physical ability, education and lifestyle) are an asset and contribute to our ability to drive innovation. Lastly, at the heart of our work culture is the commitment to delivering a “wow factor” through our exceptional customer service to not only our guests but also one another.
Schedule
This is a full-time, 40 hours per week, non-exempt position. The ideal candidate must be available to work weekends, evenings, holidays, and early mornings as business needs or special events may require. Given that LSC is a seven-day-a-week operation, all employees must be able to work a flexible schedule as business requires.
Travel
Limited travel, if any.
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